FAQs

Where are you from?

We are from Japan, but we sell worldwide with fast shipping and secure payment.

Where can I buy your products?

You can buy them through our online store, via direct message on Instagram/Facebook or Whatsapp (+81 80-1430-1530)

 

When do you add items to the site?

As often as possible! We are constantly discovering fantastic items that we want to share with you. You never know what you'll find, so keep checking back!!

 

I have just placed an order. Can I amend it or cancel it?

In that case, please contact us. If the order has not yet been sent, we can cancel it; otherwise, we are unable to do so.

There is a problem with my order.

We want you to be 100% satisfied with your order so if there’s any issues contact us at cherrysluxurycollection@gmail.com with your order number and details and we’ll find the solution for you.

 

What are the modes of payment?

- Paypal

- Bank deposit

We do not offer cash on delivery.